Privacy Policy

Last Updated: September 21, 2017

Data Collection and Purposes:

We collect user data in order to provide you with services such as website registration. We also use data to allow you to purchase our products/services through our website or applications owned by a third party in order to enhance your experience with us.

User Data:

The data we collect from you is utilized when processing a purchase on our website, managing your account, and to provide you with customer support and services. This may require that we ask for personal information such as name, email address, phone number, and credit card number. Your data may also be used to keep you updated on future products, promotions, and initiatives if you provide consent for these updates. You can object to this collection of data at any time by emailing privacy@skymate.com with an indication that you object to either the partial or complete collection of your data.

Upon obtaining your consent for data collection, we may also use your data to send and show you tailored advertisements and promotional material which we believe would be of interest to you based on your preferences.

Data collected by us:

These data are implicitly transmitted by the use of Internet communication protocols that we collect as you browse the website. This information is not collected to be associated with identified parties, but by their very nature may, through processing and association with data held by third parties, allow users to be identified. This category of data includes IP addresses or domain names of computers used by users connecting to the Website, the URI (Uniform Resource Identifier) of requested resources, the time of request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the reply provided by the server (successful, error, etc.) and other parameters regarding the operating system and computer environment of the user. These data are used only to obtain anonymous statistical information on Website use and to check its correct functioning and are deleted immediately after processing. The data may be used to ascertain responsibility in case of hypothetical computer crimes against the Website: apart for this possibility, at present data on web contacts do not remain for more than seven days.

Cookies:

Cookies are small text files that websites save on your computer or mobile device when you visit a website. It enables websites to remember your actions and preferences for improved user experience upon subsequent visits.

How we use cookies:

This website uses cookies to ensure the functioning of certain sections, such as access to login, account details, and to improve your overall browsing experience. Specifically, this website utilizes browsing cookies which enables the website to function correctly. This website also uses analytical cookies and profiling cookies, which allow for the capturing of statistical information and the displaying of personalized advertisements according to your interests and preferences.

We utilize Google Analytics in order to track how our website is used. Google Analytics is a web analytics service provided by Google Inc. that allows cookies to be used for statistical analysis. In order to consult the privacy policy of Google on Google Analytics please visit the website http://www.google.com/analytics/learn/privacy.html.

To learn about the privacy policies of Google, please visit the website http://www.google.com/intl/en/privacy/privacy-policy.html. The Cookies of Google Analytics can be refused according to the procedure described by Google (https://tools.google.com/dlpage/gaoptout?hl=en). By continuing the use of this website without disabling cookies, you therefore agree to the use of your data by Google for the purposes stated above.

How to disable cookies:

You can refuse consent to the use of cookies by selecting specific settings of your browser. Please be aware that disabling cookies may affect your ability to use all the features of the Website.

Below you will find links that explain how to disable cookies for the most popular browsers (for other browsers, please check the Help section of the software which is usually accessible from the F1 key):

Internet Explorer: Choose the menu “tools” then “Internet Options”. Click on the “privacy” tab. Move the slider to the top to block all cookies.

Google Chrome: Click the wrench icon on the browser toolbar. Select Settings. Click on “Show advanced settings”. In the “Privacy” section, click the “Content settings” button. Select “Block sites from setting any data”.

Mozilla Firefox: Choose the menu “tools” then “Options”. Click on the icon “Privacy”. Under Settings history: select “Use custom settings”. To enable cookies, check “Accept cookies for sites”; to disable uncheck “Accept cookies for sites”.

Safari: Choose the menu Safari then “Preferences”. Click on “Privacy” then “Details” to select the website and click “Remove”.

Alternatively, it is possible to disable only Google Analytics cookies, by using the Google Analytics opt-out browser add-on (https://tools.google.com/dlpage/gaoptout?hl=en).

How we process and protect your personal data:

The data we collect is processed using electronic means and only for the purpose of data collection and website functionality. To prevent the loss, destruction, damaging, misuse, or unauthorized access of data our website uses SSL and other protocols.

Where do we process your personal data?

Data are processes and stored at our office location: 6700 Century Avenue, Suite 101, Mississauga, Ontario, Canada.

How we disclose your personal data

Your personal information is not disclosed to the public and may only be provided for the purposes specified above to the following categories of persons:

1. Our employees
2. Individuals, companies, or associations who have been appointed to carry out assistant services and activities on our behalf relating to business activity

Privacy Policy Update:

We reserve the right to update our privacy policy to reflect changes in technology, legislation, or data usage and collection changes. In the case of a privacy policy change, we will notify users by updating the date of the “Last Updated” section of our Privacy Policy.